Memphis Shades Warranty

Ride With Confidence – We've Got You Covered

At Memphis Shades, we stand behind every product we make. That’s why every product we make — including all metal and plastic parts like windshields, fairings, mounting kits, and hardware — is backed by a 24-month warranty covering:

No fees. No fine print. Just support when you need it.

How to File a Claim:

To request a replacement part or report an issue, please reach out to our Customer Service team:

Phone: 901-853-0293
Email: customerservice@memphisshades.com
Hours: Monday–Friday, 8:00 AM–5:00 PM CST

If we miss your call, please leave a voicemail or send an email — we’re a small team and will get back to you as quickly as possible, typically within one business day.

Have the following ready to speed things up:

Your input helps us improve. We may request photos or occasionally ask for a returned item so our team can evaluate the issue firsthand.

What Happens Next?

Once approved, replacement parts are:

We build and ship warranty parts to order — quickly, carefully, and free of charge.

Pay it Forward

We never charge for eligible warranty parts, but if you feel compelled to give back, we welcome donations to a cause close to our hearts:

St. Jude Children’s Research Hospital

Based right here in Memphis, St. Jude leads the fight against pediatric cancer, offering treatment at no cost to families.

Need Additional Help?

For extra parts, warranty questions, or support, contact us anytime at:
customerservice@memphisshades.com