Memphis Shades FAQ

Welcome to the Memphis Shades FAQ — your go-to guide for product specs, install tips, care instructions, shipping info, and warranty support.

Product Materials & Specifications
What are Memphis Shades motorcycle windshields made of?
Our windshields are made from premium Lucite® acrylic — known for its crystal clarity, impact resistance, and superior durability. It’s a material trusted by serious riders for smooth miles and lasting performance.
What are Memphis Shades motorcycle fairings made of?
Every Memphis Shades fairing is built with black Lucite® acrylic and backed with a tough textured ABS inner structure. The result: a clean look with the backbone to handle the open road.
Are your windshields and fairings DOT approved?
Yes. Every Memphis Shades windshield and fairing meets Department of Transportation (DOT) standards and complies with American National Standards Institute (ANSI) Z26.1-1996 Group 6 safety regulations.
Do your windshields block UV rays?
Absolutely. Our Lucite® windshields offer high optical clarity while shielding you and your gauges from harmful UV rays.
What tint or color options are available?
Choose your look and level of shade. We offer a full range of motorcycle windshield tint options, including clear, solar, black smoke, and dark black smoke — all designed to reduce glare, boost visibility, and complement your ride.
Will the windshield yellow or fade over time?
Not a chance. Our Lucite® acrylic is engineered to resist yellowing, hazing, and cracking, even with years of sun exposure.
Installation & Fitment Guides
Are Memphis Shades windshields and fairings easy to install?
Yes. Our windshields and fairings are designed for quick, at-home installation using basic tools — no specialty equipment needed. Each Memphis Shades Trigger-Lock™ mounting kit is model-specific and custom-fit to your motorcycle, while Handlebar Mounts are designed for specific windshield styles. Clear instructions and all required hardware are included, and most installs take under an hour.

Note: All mounting hardware kits are sold separately from our windshields and fairings

What motorcycle brands do you support?
We support a wide range of brands, including Harley-Davidson, Indian, Victory, and most Metric bikes. Use our Bike Finder tool or Fitment Charts to lock in the perfect fit.
How do I choose the right windshield height?
When seated, the top of your windshield should fall between the tip and bridge of your nose. This ensures clear sightlines and reduces buffeting, especially in rain or at high speeds. For best results, visit your local dealer and reference our in-store sizing guides.
What is the difference between a Trigger Lock™ Mounting Kit and a Plates Only Kit?
A Trigger Lock™ Mounting Kit includes both the anchoring hardware that mounts to your motorcycle and the plates that attach to your windshield or fairing. A Plates Only Kit includes just the mounting plates and is used when you already have Trigger Lock anchoring hardware installed on your bike.
 

Note: Trigger Lock and Quick Change systems are not cross-compatible. Trigger Lock anchoring hardware is easily identified by its four 1" polymer bushings, designed to accept Trigger Lock mounting plates.

How do I choose a Harley-Davidson replacement windshield?
Memphis Shades offers a variety of aftermarket replacement windshields in multiple styles, heights, and tints. Match the hole spacing on your existing windshield to our replacement options. Use our HD Plastics Fitment Chart to ensure compatibility for your Harley-Davidson windshield replacement. 
Maintenance & Care Instructions
How do I clean my motorcycle windshield or fairing?
Use mild dish soap and a soft cotton cloth. To remove bugs, soak a soapy towel over the area and wipe gently. Avoid paper towels or abrasives. For a pro finish, use our All Kleer cleaner, made specifically for Lucite® surfaces. 
Can I use glass cleaners or water repellents?
No. Avoid all glass cleaners, petroleum-based products, or harsh chemicals — including but not limited to Rain-X, acetone, paint thinner, benzene, ammonia, and gasoline. These substances can damage acrylic and will void your warranty. 

Rule of thumb: If it hurts your nose, it'll hurt the plastic.
How do I repair scratches on my windshield?
Clean the surface thoroughly with soapy water and a soft cloth before applying NOVUS #2 plastic polish. Shake well, then apply using a soft, polish-saturated cloth. Rub with firm, straight strokes across the scratch, then finish with light circular motions. Let it dry to a haze and buff with a clean cloth to restore clarity. Deeper scratches may require additional applications and more pressure. 
Can I paint my fairing?
Yes, but it’s not required. Our motorcycle fairings come with a durable, weatherproof gloss finish and are ready to ride as-is. However, if you want a custom look, they can be painted using most automotive or motorcycle paints. Be aware that some paints contain organic solvents that can damage the acrylic or ABS components. Always consult a professional painter before proceeding to ensure the best results and avoid material damage. 
How should I store my windshield or fairing?
Keep it in a cool, dry place out of direct sunlight. For best results, use a Memphis Shades storage bag and avoid placing anything on top of it. 
Shipping & Delivery
When will my order ship?
Most orders ship within 24-48 hours, Monday through Friday. Orders placed after 2 PM CST will ship the next business day. For full details, see our Shipping Policies.
Do you ship on weekends?
No. We process and ship orders during standard business hours (Monday to Friday).
Will I get tracking info?
Yes. Once your order ships, you’ll receive an email with your tracking number.
Is shipping free?
Yes. We offer free standard shipping within the continental U.S. 
Do you ship internationally?
Yes. We ship worldwide via USPS. Delivery timelines vary based on destination and customs processing. All import duties, taxes, and fees are the responsibility of the customer. For full details, see our International Shipping Policy.
Warranty & Returns
What warranty do you offer?
Every Memphis Shades product comes with a 24-month warranty covering defects in materials and craftsmanship. This includes all plastic and metal components. We also replace lost or damaged parts free of charge. For full details, see our Warranty Policy.
What isn’t covered under warranty?
Our warranty excludes damage from improper installation, misuse, chemical exposure, or normal wear like scratches and fading. Always follow the included care and installation instructions. 
How do I file a warranty claim?
Contact our Customer Service team:
Phone: 901-853-0293
Email: customerservice@memphisshades.com
Hours: Monday–Friday, 8:00 AM–5:00 PM CST
Have your product code, serial number, and proof of purchase ready.
How long does it take to get a warranty replacement?
Warranty parts typically ship via UPS Ground within one week. Most go out same-day when available. 
What is your return policy?
Returns must have a Return Authorization (RA) number. Call 901-853-0293 to get one. Items must be returned within 21 days in new condition and original packaging. Return shipping costs are the customer’s responsibility, unless due to our error or a valid warranty issue.
For more information please review our Return Policy
Why do you mention St. Jude Children’s Research Hospital?
Instead of charging for warranty parts, we offer them free. In return, we invite riders to consider donating to St. Jude — a Memphis-based institution where no family pays for treatment.